Online Casinos and Internet connections
Anyhow, I called up the customer service to let them know the problem, they accuse me that my internet connection was lost and deny that they have any tech problems. Okie, let’s look at this closely, HOW can my internet connection be lost when I can chat with other players fine? And how can I make other bets but when I try to make a winning one I cannot confirm? How can my internet connection be lost and yet I’m still surfing around on my other window? I think this is not fair at all.
From : Unfair game in Golden Palace Casino
The fact that you were able to chat with other players does not necessarily guarantee that there was no interruption of communication. Theoretically, a short loss of connection can make one Internet application come to a halt but not necessarily have the same effect on the other application. However, having an experience working for an Internet casino, I can state that this reasoning is used very often by online casino technical support staff to explain various problems. Also, a well-developed software should automatically correct most, if not all of the problems that arise due to a short loss of connection.